Analyzer Licensing

  • Can multiple people share a license? Can we transfer licenses?

    A license is required for each unique user of the software. License transfers are generally not allowed, but we will make exceptions in certain cases. See this page (http://www.steelray.com/transfer.php) for more information.
  • Do you sell site licenses, enterprise licenses, etc.?

    Yes. We call them EasyLicenses. Contact Sales (http://www.steelray.com/steelray_contact.php) for more information.
  • How do I activate my Steelray Software?

    When the product starts up, if the license key has not yet been entered, you will be asked for a key. The next step is activating the software by entering your name and email address on the activation form. If you are unable to connect to the Internet, or if firewall or security software prevent...
  • How many licenses do I need?

    One license is required for each user that will be using the product. It's okay for someone to install a second copy (for example, on their laptop), as long as it's the same person who uses the product.
  • What if my license key is not working?

    If your license key is not working, here are a few things you can check: Is the license key is being typed in correctly? The license key is case-sensitive and every character must be identical to the supplied license key string. We suggest copying and pasting your key from the web page or email ...